Remote audit "no disconnection" empowers customer escort

Recently, multiple scattered and localized cluster outbreaks have occurred in many regions across the country, increasing the instability risk factors faced by audit work. United Intelligence Certification Company, to ensure the normal operation of audit work, under the premise of effective epidemic prevention and control, strives to protect the health of certification auditors and the interests of certified clients to the greatest extent, aiming to provide enterprises with higher quality, more convenient, and efficient certification services.

On the morning of May 22, 2022, the company held a training seminar themed on the "Remote Audit Operation Manual." The meeting was conducted online via Tencent Meeting, with nearly three hundred key personnel participating, including auditors/reviewers/inspectors, certification evaluators, quality management staff, contract reviewers, audit program managers, competency assessors, market managers, and marketing personnel.

The training was divided into two parts. First, Song Bin, Deputy Director of the Certification Operations Department, gave a comprehensive interpretation of the "Remote Audit Operation Manual," clarifying the work requirements for implementing remote audits, including: audit preparation, audit sign-in, opening and closing meetings, audit execution, audit communication, emergency response, audit records and reports, certification file signing and original document return, as well as follow-up measures for remote audits. To this end, the company has improved its information management platform, creating a brand-new standard from scratch, continuously meeting standard requirements and fulfilling practical norms in standards or plans. In the certification field, United Intelligence Certification Company’s authoritative expert team, efficient management team, and professional technical team provide enterprises with comprehensive high-level services.

The second part of the training was conducted by Mr. Zhang Zhenfa, who, combining practical cases, explained the implementation of remote audits based on the "Remote Audit Operation Manual" and related requirements. The focus was on how to collect evidence and record during the remote audit process to ensure the authenticity and effectiveness of the audit. The service process is institutionalized, open, transparent, fair, and rigorous, fully protecting client interests. According to client needs, multiple international and domestic certification certificates can be issued through a single audit, and various value-added services can be provided to clients.

In the era of rapid technological development, United Intelligence Certification Company uses information and communication technology (ICT) to implement remote audits, fully utilizing modern means to innovate audit methods, enrich audit approaches, and optimize audit efficiency. Remote electronic audits aim to save time and costs while improving efficiency. Through existing electronic technology and computer-aided technology, they achieve effects consistent with on-site audits, evaluating the conformity, suitability, and effectiveness of the audited party’s management system, providing relevant information to make correct certification decisions.

Remote audits require planning, time, resources, and implementation of audit best practices. Just like on-site audits, it is even more important to allocate sufficient time and follow best practices during remote audits. Therefore, remote audit best practices are proposed to ensure the effectiveness of remote audits.

United Intelligence Certification Company, amid difficult circumstances, actively transformed its mindset. Leveraging over 20 years of experience accumulated by its professional team, it has achieved professional market control and strong support for branch operations, deeply researched planning, standardized implementation processes, and continuously optimized improvements. It strives to minimize risks and uncertainties of remote audits, ensuring audit effectiveness and providing strong support and guarantees for the integrity and credibility of certification audits.