Certification Popular Science | How harmful is it if a company is unwilling to undergo ISO supervision audits and skips the audits?

Release Date:

2020-06-23 15:43

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Certification Popular Science | How harmful is it if a company is unwilling to undergo ISO supervision audits and skips the audits?

Guided Attention

Why are some companies unwilling to conduct surveillance audits during the initial review? Some companies still view ISO certification as merely paying for a certificate. They do not care about surveillance audits, but this goes against the original intention of ISO certification. Let's explore the potential harms together!

First, let's do an economic calculation. The demand for ISO certification comes from the company's own bidding needs, which is why many companies decide to pay for certification or even expedite the process. However, after receiving the certificate, the company feels it is useless and does not apply for surveillance audits the following year if there is no bidding. This seems beneficial to the company as skipping surveillance audits appears to save money, but if the need arises later, additional costs will be incurred, which is not cost-effective. Moreover, this also indicates that the company has not seriously implemented the system, and leadership's lack of attention to the system work results in poor maintenance and sustainability of the system.

When key clients need to check the certificate or use it for bidding, the company becomes anxious. According to CNCA regulations, surveillance audits must be conducted within three months after the certificate expires. Companies that do not conduct surveillance audits will have their certificates suspended. If the suspension lasts for three months, the certificate will be revoked. Once revoked, the company must start over, and the initial audit costs much more than the surveillance audit. So, in the end, this is not cost-effective for the company!

Secondly, obtaining the certificate is not the goal but a means. Companies need to establish the system and integrate its operation into the company to improve problems that arise. The company should continuously develop and grow within the system. This is the fundamental purpose of ISO9001 certification. If after obtaining the certificate, nothing changes and the responsible person does not supervise, enforce, or maintain the system, then such certification is pointless!

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